Positive Feedback for Weatherization Program [Success Story]

Monday, Mar 19, 2018

Weatherization ProgramThe Energy and Environmental Services division of Butte County Community Action Agency focuses on helping low-income households save energy through weatherization programs, appliance and heating/cooling system repairs and replacements, water conservation with low-flow fixtures and a variety of other improvements. There is also an emphasis on health and safety, making sure that smoke detectors are working and checking for gas and carbon monoxide leaks. The improvements that we offer save our clients an average of $283 per year on their utility bills.

As part of the weatherization program, we send assessors to perform energy audits on homes to determine which energy measures are most appropriate and cost effective for them. We often meet people who are so grateful for the service that they share their stories with us and allow us to share a bit of their experience with you. These success stories let us know that we are making a difference and providing a valuable service to Butte County residents.

We Love to Hear Your Stories

We recently got a phone call from Bob Bock, who had received weatherization services. He was so appreciative, telling us what an amazing staff we had and how much he had enjoyed meeting them:

“The first one to the home was Bonnie, the assessor. She was sweet as can be, and you could tell that she knew what she was doing, and went to her task. Then Josh and Will showed up later, and you couldn't ask for two better guys than those two. Very, very thorough, very respectful of your house, and very respectful to myself as an individual. I was very, very impressed. Matter of fact they had to come back the second time because Will thought he detected a natural gas leak at my water heater.”

They found a small gas leak at the regulator and replaced it for Bob. This would be a safety improvement and also a potential cost savings. They also worked on adding weather sealing doors. Bob enjoyed having Will and Josh at his home, saying they were “outstanding, I mean on a scale of 10 they're a 10.”

On a follow up visit Tom and Tony showed up to complete some carbon monoxide monitoring and also to finish work on the insulation around a door that goes from the house into the garage. The got the door to have a nice tight seal around it and still operate smoothly. Bob was again very pleased with both of them, saying:

“Tom and Tony, we'd put another two chairs at the dining room table for them too, if you get my drift. They displayed the same level of professionalism, caring, respect, etc., that Josh and Will did. From what I've seen it's a stellar organization.

Success stories like Bob’s are so important to hear. It’s great feedback not only on the services we provide, but our staff members who are interacting with the community and actually doing the work. We want to thank Bob Bock for his time and and Will, Josh, Tom and Tony for their hard work representing Butte CAA so well in our community. They are living our mission of helping people and changing lives.


How You Can Help

While some of the funding for the energy and weatherization program comes from government funding, our goal is to continue to grow the program in the coming years. A big part of this includes raising funds from the local community to help increase the number of services we can provide to the populations in need.

If you’d like to donate or volunteer, please click here.

Discover how you can help

Since 1967, the Community Action Agency of Butte County has been serving the needs of the region in alignment with the charter of the National Community Action Agencies overarching goal: To alleviate the causes and conditions of poverty by whatever means necessary in your community. As Butte County CAA, we provide hope to people struggling with poverty to become more self-sustaining by meeting tangible needs in the areas of energy savings, affordable food, and housing. Connect with us to find out how you can get involved.